How do I reach JuryHour?

• Order questions and refunds: include the email you used at checkout.
• Refunds follow fixed rules, most of them automatic. See the refund policy.
• Agencies and white-label reports: tell us about the client page.
• Accessibility problems or a juror question: we want to hear about it.

Enter the email you paid with. If we have orders for it, we'll email you their status links. We show the same message either way, so nobody can use this to check who our customers are.

Often, yes. Most questions are answered on these pages:

• FAQ: jurors, privacy, pricing and refunds.
• How it works: the full method and its limits.
• Your order page (the link in your confirmation email) shows live progress and the deadline.